FAQ

● How long have they been a property manager?

● How many properties do they currently manage themselves?

● How long has the property manager been with that particular agency?

● How do they handle requests for repairs from tenants?

● Do they check repairs once they have been carried out?

● What systems are in place for locating and screening prospective tenants?

● What steps do they take if the tenant is late with the rent?

● How many times have they been to the Tribunal and what is their success rate?

● How much are the management fees and what is included and excluded? How often do you want inspections to take place?

● Do you want a copy of inspection reports and other documents to be forwarded to you?

● Do you want to be contacted about all repairs or should the agreement say only repairs costing more than a nominated amount (eg. $200) require your prior approval?